Industry's finest celebrated at 2024 IER Awards

8th July 2024

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Retra members scooped a wealth of prestigious 2024 IER Awards, in recognition of excellence and innovation in electrical retailing.

The 32nd IER Awards, hosted at the Riverbank Plaza Hotel, London, Friday 5 July, saw a host of retailers and manufacturers take home coveted trophies celebrating the best in the business, many of them Retra members.

Among the big winners of the day were Retra members Crampton & Moore Ltd who clinched the title of Best Independent Retailer, and Avensys, who collected the Award for Best Large Independent Retailer - Consumer Electronics.

Regular high-achieving Retra members Dacombes of Wimborne scooped the Award for Best Small Independent Retailer - Consumer Electronics, while Donaghy Bros. took home the Award for Best Omnichannel Retailer for creating a seamless customer experience combining both online and bricks-and-mortar shopping. Other Retra winners include Forbes Rental, who picked up two Awards, one for Best Independent Retailer Website and one for Best Independent Retailer Marketing and Advertising Campaign.

The Award for Best Retailer Customer Service was won by Retra member Wellington's Home Electrical, who wowed the judges with their excellent customer service, backed up by outstanding reviews and customer testimonials.

Innovation was at the forefront of the manufacturer awards, with Sony taking home the Consumer Electronics Innovation Award for their A9 111 mirrorless camera, whilst Blomberg won in the Major Domestic Appliances category for their Full Size Dishwasher with DeepCare, the LDF63440X.

The event also recognised individual achievements, with Emma Needham of Jersey Electrical (Powerhouse) winning the Rising Star Award and Steve Scogings from Stellisons Ltd being crowned Best Overall Individual Independent Retailer - Focused on Sustainability.

Jeff Moody (pictured right), Commercial Director of Bira, commented on the event and said: "The IER Awards continue to showcase the incredible talent and innovation within our industry. It's inspiring to see both established names and newcomers pushing the boundaries of what's possible in electrical retail. Congratulations to all the winners and nominees who are driving our sector forward."

Jeff also noted that Retra's presence at the networking sessions before and after the awards presentation was invaluable. He added: "It provided an excellent opportunity to discuss with existing and potential new members the work that Bira is doing in lobbying on behalf of electrical retailers across the UK.”

Mr Moody said he pleased to announce that Bira has already scheduled a meeting with Jonathan Reynolds, the new Business Minister, to present the Bira manifesto.

The awards ceremony was made carbon neutral thanks to sustainability partner Repic. The event concluded with the Contribution to the Industry Award, presented to David Merowitz for his significant impact on the sector.

For more details about the awards, visit: Winners 2024 and IER Awards


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