Associate Members

For 23 years we have been creating bespoke returns solutions tailored to our partners business and sustainability goals. Experts in maximising product lifecycles and value, we cultivate long term relationships, working together to create effective, profitable, and greener returns solutions. KPI and data driven processes enable us to create bespoke solutions to a wide range or clients and business models from manufacturers to retailers, both in store and online. Our expertise and flexibility allows us to create lasting relationships and effective solutions. Sustainability: Keeping 100% of returns out of landfill, our returns management solutions form an essential part of manufacturer and retailer sustainability goals. We provide solutions that impact core aspects of a circular economy. Improving Lifecycles, logistics, and responsible WEEE waste management. Brand Protection: Brand protection is at the heart of what we do and a constant priority across the delivery of all our services. We want your brand to be protected across everything we do from quality of repair, traceability, waste management, commerce, and customer aftercare.

We are a trade only distributor to the Custom Install and Smart Home Technology Industry. We are well-known throughout the industry as an award winning supplier and training provider, and we are pleased to represent some of the biggest brands with a focus on high-end products and the latest technology.

Beko has been operating in the UK & Ireland since 1990 and has sold over 30 million appliances in the UK. Designed to make your life easier thanks to super-fast programmes and energy saving technology - Beko delivers exceptional value for money, providing smart, innovative and energy efficient home appliances.

For more than 50 years, BSH has produced high-quality appliance hardware for consumers worldwide, helping to make their everyday life easier.

Calculus Software Solutions produce the market-leading NCompass Advanced Retail system, which helps you grow your business, boost your reach and improve your efficiency. Every solution includes full implementation, support and advice from our retail-experienced consultants, and is backed by our highly-rated support team.

About STRONG We strive to offer our customers reliable products, services and innovative technological solutions to meet their audio-visual and connectivity needs. STRONG operates in more than 45 countries globally and offers its technology know-how to both private companies and the general public, with quality always uppermost in our minds. As a result, we have become one of the leading suppliers and distributors of set-top boxes in Europe with a dedicated distribution and logistics network, backed up by excellent after sales service and helpful call centres. STRONG is a major player in five core business sectors: set-top boxes, televisions, network products, accessories and smart products. We place people at the heart of our day to day business. We seek to strengthen unity by constantly listening to and seeking feedback from all our stakeholders. We gain respect and integrity by keeping to our word and being honest in our dealings. Accountability enables us to build enduring relationships based on trust, not just with our colleagues but also with our customers and distributors. Enhancing unity strengthens that bond.

Creda started life in Stoke on Trent in 1919 and produced the first cooker in 1933. Creda have always been at the forefront of safety, innovation, and technology and those tried and tested philosophies are as relevant today as they have always been down the years. Designed in Britain and respecting the traditions of its heritage the Creda range of Free-Standing Cookers deliver great cooking results by combining the latest technologies, with easy to use features. The stylish good looks of a Creda cooker make a wonderful addition to your home and your family.

Datateam is a modern and dynamic communications business with a comprehensive product portfolio of leading publications, websites and events across many business-to-business and healthcare sectors.

Connecting consumers and businesses worldwide. In a fast changing world, we exist to help you keep pace. Whether it’s broadcasting video, streaming content or connecting the remotest corners of the earth, we ensure you can deliver on your promises. Eutelsat works closely with fixed and mobile network operators and service providers to deliver seamless connectivity. Our full range of data and broadband services includes interconnecting corporate networks worldwide, backhauling for mobile communications networks, and connecting IoT and M2M networks.

Founded by Arthur J. Gallagher in Chicago in 1927, Gallagher has grown to be a leading provider of insurance, risk management and consulting services in the world. With significant international reach, our organisation employs more than 39,000 people globally. Gallagher is a purpose-driven organisation, which means we translate our vision into action to achieve something for the greater good. Whether that is to create the best outcomes for our customers, improve the communities we live and work in or foster a supportive work environment that connects to our shared core values called The Gallagher Way. We partner with businesses across countries and international territories to support the ever-changing needs of our clients and provide relevant and impactful professional advice. Simply put, we put the needs of people, businesses and communities first to help you face your future with confidence. Since our founding, leading with integrity is a critical part of Gallagher’s success. We have a reputation for doing the right thing, earned day by day for nearly a century, and bring an unmatched level of experience and industry knowledge to our clients, find the best solution and deliver with world-class service. Expertise. Ethics. Excellence. It’s the Gallagher Way.

Today the Glen Dimplex Group is the world leader in intelligent electric heating and renewable energy solutions, as well as holding significant global market positions in domestic appliances, cooling and ventilation.

We are one of the leading accessory companies in the UK, specialising in a number of areas including Photo, Digital, Audio Visual, Multimedia, Mobile Phones and Optics. Innovation and imagination are the fundamental rules Hama (UK) Ltd. has adopted since inception. These rules have ensured that, as a family owned business, we have an unchallenged record of tradition in searching for, and developing new technologies and market opportunities.

Established in Ohio in 1908, Hoover Limited became a registered company in the UK in 1919 and is today owned by the Haier Group. Having recently moved its headquarters to Birchwood, Warrington, the mission is to incorporate performance, wellbeing and trust into its expansive portfolio of MDA and SDA appliances. In 2019, Hoover appointed Simon Rimmer as a brand ambassador and signed up as principal club sponsor of Warrington Wolves Rugby club. Hoover was the fastest growing household appliance manufacturer in Europe in 2018.

Humax's mission is to consistently deliver dynamic and exciting media experiences We exist to provide our customers with easy access to all types of media 24/7 at home or out. We aim to achieve this through technical innovations and product excellence.

John Pye Ltd is the UK’s leading commercial auction house offering over 1,000 auctions per year. As a division, 'John Pye Technical' offers a multi-platform data wipe capability (fully GDPR and WEEE compliant) as well as component-level refurbishment & repair of a wide variety of Electrical/Tech products. We also provide a root to branch support for volume returns with a comprehensive audit trail. Up to 12 month John Pye warranty offered to maximise recoveries of secondary market assets with all of the aforementioned added value services being provided to auction vendors Free of Charge

For more than 60 years, Liebherr's range of products and services has been broad and sophisticated. Its design and technology is orientated around practical deployment scenarios throughout the world. Continually growing innovative strength and an uncompromising commitment to quality safeguard the highest level of benefit to the customer in all product areas.

At LoneStar we help businesses achieve growth by providing strategic advice, planning and implementation services in sales and marketing. We are a bespoke consultancy focused on delivering a personal, individualised approach to all our clients small and large.

Thanks to Magimix innovations, the most demanding tasks can be accomplished quickly, easily and quietly. Our range combines the best cooking traditions with today’s technology, and is supported by strong domestic use guarantees and after sales service.

Sustainable trading in the interest of customers, suppliers, employees, the environment and society is Miele's number one priority.

Multichannel Retail Software The RP2 system offers a unique experience, unmatched by anything else available on the market today. The system will fit your needs, whether you are a local, single store retailer or a national, multi-store business with a £multi-million turnover.

With multiple industry endorsements and two Royal Warrants granted in recognition of supply of radio equipment to the Royal Households, Roberts radios are built to stand the test of time and are truly loved by listeners the world over.

Our mission is to inspire the world with our innovative technologies, products and design that enrich peoples' lives and contribute to social prosperity by creating a new future.

Founded in 2001, Sirius Buying Group will get you ahead of the competition with its collective trade purchasing power of more than £100 million+. Currently comprising of 150 members and 250 retail outlets, Sirius by virtue of its members is able to facilitate the UK with an extensive collection of home appliance and kitchen retail brands. Through specially negotiated terms with its preferred suppliers, Sirius members are guaranteed to benefit from improved margins and new opportunities to increase profitability.

Smeg UK has been supplying premium domestic appliances across the UK for more than 20 years. Based in Abingdon, Oxfordshire, the company supplies an extensive range of over 750 products across all corners of the UK via its growing infrastructure network, of major retailers and distributors throughout England, Wales, Scotland, Northern Ireland & the Republic of Ireland.

Fill the world with emotion, through the power of creativity and technology.

Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture with a turnover exceeding £280 million and over 1500 employees. Our customers include residential housing developers and housebuilders, social housing providers, independent retailers and merchants. We pride ourselves on our diverse product range, our cutting edge manufacturing capabilities and outstanding service providing our customers with everything they need to succeed.

T21 provides innovative, creative and highly effective E-Learning content and easy-to-use e-learning platforms to a wide range of organisations large and small. We're also known for our retail sales training programmes that have helped a growing list of retailers achieve excellent results in sales and customer service in a very challenging, dynamic market.

Turnstone AV is the UK’s exclusive importer of Vogel’s extensive range of high-quality, affordable and easy to install mounting solutions for the audio-visual and multimedia market.

Vispera who? Vispera is British owned. It’s a UK based and staffed consumer electronics company. Take our breadth of experience and add in a sensible, sustainable approach to global manufacturing, we made the right decision to assemble Vispera televisions in South Wales. We can therefore offer a well specified, locally produced product in a quicker, more engaging way to you, the customer. We totally understand the importance, and are committed to product quality and manufacturing sustainability. Vispera exists by employing people, who themselves are consumers in the UK. We see the real need for high quality, reliable product and if needed can ask us for assistance.

As a leading supplier of equipment and connection accessories in Europe, Vivanco offers its retail partners the ideal combination of high-quality products, efficient services, reliable partnerships and attractive conditions.

We believe that a fulfilling user experience begins with the senses. Whirlpool appliances are designed to be beautiful, eye-catching additions to your home.

STRONG KNOWHOW - QUALITY PRODUCTS Witt A/S develop and sell unique, innovative and in-demand brand products for customers throughout the Nordic region, UK, Ireland and The Benelux countries. We sell and provide for all price segments and are frontrunners in the industry in regards to development of innovative products with high specifications.

For over a century, Yamaha has continued to produce high-quality products by blending traditional craftsmanship with advanced digital technology. With our unique expertise and sensibilities, gained from our devotion to sound and music, the Yamaha Group is committed to creating excitement and cultural inspiration together with people around the world.