Bira Legal

Welcome to Bira Legal

As a part of the Bira family, Retra members can now take advantage of Bira Legal, a free advice line service delivered in partnership with WorkNest.

This key membership benefit is designed to help you navigate the people and health and safety related challenges that come with running a business. Managing these matters can be a time-consuming and difficult task, often requiring expertise that you may not have in-house.

That’s where Bira Legal comes in.

Bira Legal is designed to take the pressure off and provide peace of mind that expert advice is just a call or email away. By utilising this free service, you can ensure compliance with regulations, protect your business from potential legal issues, and manage any problems efficiently and compliantly.

Who are WorkNest?

WorkNest is a powerhouse of Employment Law, HR and Health & Safety support services, weaving pragmatic advice with powerful technology platforms.

Now trusted by over 40,000 employers nationwide, its 400-strong team – which includes more than 60 qualified Employment Lawyers, 45 qualified HR Consultants and 50 qualified Health & Safety Consultants – helps organisations proactively overcome their employment, safety, and wellbeing challenges.

Here’s what one Bira member had to say about WorkNest’s support:

We have used Bira Legal from WorkNest for many years through our Bira membership and have been very impressed with them compared other legal helplines.

– Catherine Durham, Tiger Lily LTD    

What you get from Bira Legal

Through Bira Legal, Retra members can speak with qualified professionals for practical advice on:

Employment Law & HR

From everyday challenges such as attendance concerns, holiday entitlement calculations, and contractual queries to complex disciplinaries, risky redundancy exercises, and long-term sickness absence cases. Bira Legal will work with you to manage employee matters fairly and legally, reducing the potential for costly disputes and claims.

Health & Safety

Including guidance on regulatory compliance, conducting risk assessments, appropriate control measures, health and safety policies, incident/accident management and more. Bira Legal are here to help you understand your responsibilities and find sensible, proportionate solutions that keep your staff and customers safe.

How members benefit

Bira Legal is:

  • Free to use: Retra members can access this service at no extra cost, as part of your membership package
  • Unlimited: With no restrictions on usage, you can access support whenever you need it
  • Relevant to you: Get straightforward, solutions-focused support from experts who truly understand the retail sector
  • Easy to access: Contact Bira Legal via phone or email from 8.00am and 6.00pm, Monday to Friday. As a Bira member you also have access to the out of hours service for telephone advice should you require it in the evening or at weekends.
  • Backed by insurance: Get indemnity cover for up to £50,000 per claim on employment law matters*
  • Supported by resources: Download a wide range of helpful materials via the Bira Legal Members Document Portal (see below for more details)

Terms and conditions apply

Member Portal

In addition to advice, Retra members can also utilise the Bira Members Portal, giving you 24/7 access to guides, template documents (including employment contracts and employee handbooks), training webinars, and other helpful resources – all completely free.

Access the portal via the 'Member Area' of the site:

Member Portal

How to get started

To get started, please log in to your member account to view your Bira Legal contact details, or become a member via Bira Legal.

*Bira Legal advice must be taken from the start prior to acting to ensure you are eligible for the indemnity cover. Only available for retail members and Bira Direct suppliers who have 275 employees or less. Insurance is provided subject to policy terms. £5,000 excess per claim. You can download a copy of the Bira Legal expenses insurance policy here. We only require contact concerning employment matters.

All full retail members of Bira have access to the helpline. Advice is available 8.00 am to 6.00 pm Mon to Fri (excl. public holidays). Bira members with 275 or fewer employees have the added benefit of insurance indemnity. All full members, including associate members and those with over 275 employees, are entitled to Bira specially negotiated terms for individual services from WorkNest (the Employment Law, HR and Health and Safety experts)