Recipients, including several Retra members and associate members, picked up their trophies at an afternoon ceremony held at the Grand Connaught Rooms, London (November 9), and hosted by actor and comedian, Shaun Williamson.
There was also a charity raffle prize draw, hosted by TRIC chairman, Daniel Todaro.
Ireland-based Donaghy Brothers scooped the Turning Point Award, and the business was also awarded the trophy for Best Independent Domestic Appliances Retailer – Large, while Best Independent Domestic Appliances Retailer – Small, went to Abbey Appliances, in Evesham, Worcestershire.
Best Independent Kitchen Retailer Showroom was awarded to Vama Living, in Halifax, West Yorkshire, and Coopers Home Appliances in Bath, Somerset, won the Best Independent Electrical Retailer Shopfront.
In the category for Best Independent Consumer Electronics Retailer – Small, Dacombes of Wimborne, in Dorset, picked up the trophy, and Northern Irish dealer, J.C. Campbell Electrics, won Best Independent Consumer Electronics Retailer – Large.
The Sales Excellence Award 2023 went to Chris Jones from Wellingtons Electrical, which has stores in London, and in a brand new category introduced for this year’s event, Avensys of Crawley, West Sussex, won the award for Best Independent Electrical Retailer – Custom Install.
In the category for Best Independent Electrical Retailer Website, Channel Islands-based The Powerhouse (Jersey Electricity) was the winner.
On the supplier side, Duncan Williams from D.A.D received this year’s Sales Representative Award, and Best Supplier Customer Service went to Bluestem Group. The Training Provider Award was picked up by Sony.
The trophy for Best Industry Distributor was handed out to D.A.D (Domestic Appliance Distributors) – for the second year in a row.
AEG won Best New Product – Major Domestic Appliances for its LFR94846WS Absolute Care Washing Machine; Hoover was awarded Best New Product – Small Domestic Appliances for its HL5 Upright Pet Vacuum Cleaner; and Best New Product – Consumer Electronics went to Samsung for its QN900C Neo QLED 8K TV.
Big Red Sales founder, John Reddington, was given the Special Recognition Award, which was presented to him by Retra CEO, Howard Saycell.
Editor of ERT magazine, Jack Cheeseman, said: “Massive congratulations to all of this year’s winners. And thank you to everyone that took the time to enter the ERT Awards this year.
“During these quite challenging times, it’s never been more important for retailers to emphasise the value and the service they can offer. But manufacturers and retailers also must work closely together to provide genuinely useful products, plus convenience at every step of the shopper’s journey to ensure they return to spend again in the future.
“And that is what the ERT Awards is all about – celebrating some of the most forward-thinking businesses and individuals in our sector and recognising the best consumer electronics and home appliance products out there too.
“What a fantastic day we had. Everyone looked like they let their hair down and had a lot of fun, which was amazing to see.
“A huge thank you to our partner sponsors and to the whole ERT team behind the scenes that made this year’s event another one to remember. And congratulations once again to all the winners and highly commended.”
The Winners List In Full
Special Recognition Award: John ReddingtonRetailer categories:
Best Independent Domestic Appliances Retailer – Large
Winner: Donaghy Brothers
Highly Commended: NE Appliances
Best Independent Domestic Appliances Retailer – Small
Winner: Abbey Appliances
Highly Commended: Peter Tyson
Best Independent Electrical Retailer Shopfront
Winner: Coopers Home Appliances
Sales Excellence Award
Winner: Chris Jones, Wellingtons Electrical
Highly Commended: Lee Hobbs, Avensys
Highly Commended: Paige Cox, Empire Kitchens & Appliances
Best Independent Kitchen Retailer Showroom
Winner: Vama Living
Highly Commended: Glotech
Best Independent Electrical Retailer – Custom Install
Winner: Avensys
Highly Commended: Potters Home Digital
Best Independent Consumer Electronics Retailer – Large
Winner: J.C. Campbell Electrics
Highly Commended: Avensys
Best Independent Consumer Electronics Retailer – Small
Winner: Dacombes of Wimborne
Highly Commended: Potters Home Digital
Best Independent Electrical Retailer Website
Winner: The Powerhouse (Jersey Electricity)
Highly Commended: Dacombes of Wimborne
Turning Point Award
Winner: Donaghy Brothers
Manufacturer/Supplier categories:
Best Manufacturer/Supplier Customer Service
Winner: Bluestem Group
Highly Commended: Haier
Best New Product – Major Domestic Appliances
Winner: AEG LFR94846WS Absolute Care Washing Machine
Highly Commended: Blomberg KND464V Dual Cooling Combi Fridge Freezer with VitaminCare+
Best New Product – Small Domestic Appliances
Winner: Hoover HL5 Upright Pet Vacuum Cleaner
Highly Commended: Statesman SKAO11015BK 11 Litre 10-in-1 Air Fryer Oven
Best New Product – Consumer Electronics
Winner: Samsung QN900C Neo QLED 8K TV
Highly Commended: Mitchell & Brown QLED Smart TV range with Voice Control
Best Industry Sales Representative
Winner: Duncan Williams – D.A.D
Highly Commended: Tracey Orr – Electrolux
Best Industry Training Provider
Winner: Sony
Highly Commended: Miele
Best Industry Distributor
Winner: D.A.D
Highly Commended: AWE