Euronics, which operates in over 600 independent high-street stores across the UK, has received the Feefo Platinum Trusted Service Award 2026, an exclusive seal of excellence reserved for businesses that consistently deliver world-class customer experiences year after year.
The Platinum award is only given to companies that have achieved the Gold standard for three or more consecutive years. During this period, Euronics demonstrated a three-year streak of excellence, consistently earning a Feefo service rating of 4.5 or higher from a minimum of 50 verified reviews annually since 2023. The average customer rating for Euronics is now 99 per cent, with a service rating of 4.9 out of 5.
Harry Kyriacou, CEO of CIH, the electrical buying group that is part of Euronics, Europe's largest electrical group, said: "Achieving the Platinum Trusted Service Award is the ultimate seal of approval. Maintaining our high service rating consistently over the past few years demonstrates that our customers truly value the consistency and integrity we bring to every interaction. We are incredibly proud of our members for setting such a high benchmark for excellence."
Tony Wheble, CEO at Feefo, said: "It is a privilege to celebrate companies like Euronics that remain steadfast in their commitment to customer success. By consistently exceeding expectations, Euronics isn't just winning an award; they are building the long-term trust that defines the most successful brands of the future."
